Classification:Company News Release Time:2020-11-02 806 Views
The company has been enhancing employees’ sense of service, effectively improving service quality, strengthening technical services for customers, improving service levels and efficiency, and striving to create products and services that satisfy customers.
As companies want to have a space for healthy development, in addition to strict product quality control, comprehensive product varieties, and reasonable product prices, high-quality services are also indispensable. In today's increasingly fierce competition, what everyone often says is good service. How to create value for customers is a question we think about every day. So, how can we better serve our customers?
1. Good mental outlook
Good service requires a good impression, which requires the mental outlook of front-end sales to show. Grooming is an aspect of showing impressions. More importantly, we need to show our passion, confidence, and enthusiasm.
2. Professionalism of sales staff
Sales is the face of the company, and it represents the company externally. The professionalism of the sales staff is reduced, and it can determine your order and
No, it can determine the image of the company in the minds of customers and even small circles of customers.
The professionalism of sales is embodied in professional product knowledge and professional sales skills.
3. After-sales problems are followed up in time and form a closed loop
The sale of goods does not mean the end of the entire sales process. There is also an after-sale process. The quality of the after-sale process determines whether it is better to proceed.
The key to resale. Of course, after-sales issues require the coordination and cooperation of multiple departments of the company, it seems that sales play a small role, but the promotion and internal and external coordination are the internal affairs of a salesperson who fancy service.
Order processing, from receiving an order, arranging production, arranging delivery, reminding the arrival of goods, issuing invoicing, and confirming the invoice, the docking and communication with customers requires repeated repetitions by sales staff, which can also increase the stickiness with customers.
Dangao Power Technology has been pursuing product quality and service that can satisfy customers, focusing on providing users with professional technical support and worry-free after-sales service. In the future, the company will continue to improve the service system, technical support services and the company will grow together, step by step to achieve customer service excellence, and strive to satisfy customers.
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